Subscription questions

Do I need a subscription?

A subscription is needed to register CSVI JoomFish to be entitled to paid member support and updates.

Why should I register?

• Access to the newest releases first
• Private forum for support
• Access to CSVI JoomFish Handbook
• Access to tutorials/how to/etc as they become available
• Support on-going development

What kind of subscriptions are there?

There are 3 kinds of subscriptions:

1. 1-year subscription grants paid member support and priority updates for 1 year from date of purchase
2. 2-year subscription grants paid member support and priority updates for 2 year from date of purchase
3. 3-year subscription grants paid member support and priority updates for 3 year from date of purchase

How much does a subscription cost?

The prices are as follows from 01-01-2010:

• 1-year subscription: € 30,-
• 2-year subscription: € 55,-
• 3-year subscription: € 80,-

All prices are excluding tax. Tax will be charged when applicable

Will CSVI JoomFish still work after my subscription has expired?

Yes, CSVI JoomFish will still work but a message will be displayed your copy is unregistered.

I have more than 1 domain, do I need more subscriptions?

A subscription is linked to the top level domain, e.g. csvimproved.com. In case each webshop has it's own top level domain e.g. csvimproved.nl and csvimproved.de, each domain requires it's own subscription.

If the domains are setup as subdomains, only 1 subscription is needed. For example nl.csvimproved.com and de.csvimproved.com are seen as 1 because the top level domain is still csvimproved.com.

Are upgrades/new versions free?

New upgrades and versions are provided free of charge to paid members. After a new release comes out the old version will become available to the general public.

My development server is different from my production server, can I use the same subscription?

Yes, you can. Upon registration you can fill in your development domain name or inform us of your development server and we will add it to your production subscription.

Where is my subscription?

The subscription system works as follows:

1. When buying the subscription you enter the domain name which you will use for your subscription
2. After successful payment, the domain name is added to the subscription server, the subscription key is then available from the Account Maintenance section
3. Go to Account Maintenance
4. Your domain or domains will be listed with their subscription key
5. in CSVI JoomFish go to the About section and click Parameters, here you can paste the subscription key found on the Account maintenance page. Click Save. The screen will now close. Click on the About link to refresh the page.
   1. If your subscription is valid, CSVI JoomFish will continue without a message
   2. If you do not have a valid subscription, a notice will show saying your copy is not registered
   Here is a video showing how to enter your subscription key. You need to be logged in and have a subscription to be able to get the video.

CSVI JoomFish says I do not have a subscription

• Click on the About page and see what domain name is shown there, this must match the domain name you entered when buying the subscription. In case this does not match, please send an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it to have it changed.