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When opening a new topic, give as much information as you can. Information such as:

* VirtueMart version
* CSVI VirtueMart version
* Sample of the file being imported
* Collected debug information

Very valuable is also the steps you take that lead up to the issue you are facing. Last but definitely not least, add your debug information. This gives me a good insight as to what is happening.

Where to get the debug information?

A tutorial (www.csvimproved.com/csvi-virtuemart-documentation/f.a.q/how-to- collect-debug-information.html) has been written to help you collect your debug information. Use this to help me help you
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