Lost password?    Lost username?    Create an account
OverviewDownloadsForumSupport
CSV Improved

CSV Improved

  • Free upgrades for 1 year
  • Extended replacement rules
  • Advanced XML support
  • Multiple component support
  • Automatic import/export
  • Advanced import/export features
  • Forum access for 1 year
  • Forum access for 10 days
Welcome, Guest
Username: Password: Remember me
Looking for a useful answer?

Read this first and make sure you checked all steps: www.csvimproved.com/frequently-asked-questions/635-troubleshooting-import-errors

Don't just say it doesn't work but describe in detail what is happening and add the following information:
* VirtueMart version
* CSVI version (Latest is not a version number)
* Sample of the file being imported
* Collected debug information

Without this information you won't get a useful answer. If no debug log is attached, you will get a request to post it.

Where to get the debug information?

A tutorial (www.csvimproved.com/frequently-asked-questions/390-how-to-collect-debug-information) has been written to help you collect your debug information. For CSVI 3, there is a video available (www.csvimproved.com/downloads/file/18-collect-debug-information)
  • Page:
  • 1
  • 2

TOPIC: import not working

import not working 1 year 1 month ago #27955

  • colin136
  • colin136's Avatar
  • OFFLINE
  • Expert Boarder
  • Posts: 86
  • Karma: 0
dont know why but import file has stopped it was ok now its not can you help again here is what i get when i try all lines say the same?will attach a sample of the file

File Attachment:

File Name: products.zip
File Size: 32 KB


Line 1: Incorrect column count: Configuration: 13 fields :: File: 1 fields
Fields
1: category_path
2: product_availability
3: product_desc
4: product_full_image
5: product_name
6: product_price
7: product_publish
8: product_sku
9: manufacturer_id
10: manufacturer_name
11: product_weight
12: product_available_date
13: product_in_stock
The administrator has disabled public write access.

Re: import not working 1 year 1 month ago #27956

  • G.S.
  • G.S.'s Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 1
  • Karma: 0
I think you have problems in your csv file. Some of the fields are like: "abc","def" but some of others are like "abc",def
I think you need to fix " issue, I recommend you to use notepad++ software for editing your csv file.
The administrator has disabled public write access.

Re: import not working 1 year 1 month ago #27958

  • colin136
  • colin136's Avatar
  • OFFLINE
  • Expert Boarder
  • Posts: 86
  • Karma: 0
sorry i must be thick done that now i get this
category_pathproduct_avilabilityproduct_descproduct_full_imageproduct_nameproduct_priceproduct_publishproduct_skuproduct_thumb_imageproduct_mpnmanufacturer_nameproduct_weightproduct_available_dateproduct_in_stock
FOUND_FIELD_DELIMITER:
FOUND_TEXT_ENCLOSURE:
Do they match your template settings?

will attach the new one as i am sure i am missing somthing

File Attachment:

File Name: toy.zip
File Size: 31 KB
Last Edit: 1 year 1 month ago by colin136.
The administrator has disabled public write access.

Re: import not working 1 year 1 month ago #27960

  • G.S.
  • G.S.'s Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 1
  • Karma: 0
I checked your toy.csv file and syntax was wrong so I corrected titles syntax (first row in file) and I corrected syntax of first 4 products.
Your all products in that file should look like my corrected ones ok? So rest of the file needs some editing, I recommend you to use Notepad++ software while editing your toy.csv file!

In "joomla admin panel => Components => CSVI Virtuemart => import => then on Options tab, you will see:
Auto detect delimiters: NO
Field Delimiter is ,
Text Enclosure is "
Category separator is \ as default

These are OK for your file, but you need to create a "conversion template" to pair titles in your toy.csv with virtuemart product table.

It is a long work and there is no much explanation or video on this web site, I wish that component developer would put a video showing how to import your csv to virtuemart by creating an "example conversion template" step by step.
Check attachment.
Attachments:
The administrator has disabled public write access.

Re: import not working 1 year 1 month ago #27962

  • colin136
  • colin136's Avatar
  • OFFLINE
  • Expert Boarder
  • Posts: 86
  • Karma: 0
well i redone the whole file but still get the same answer i must be missing something?

File Attachment:

File Name: kids.zip
File Size: 37 KB


this is the version i am using
Name: CSVI
Version: 1.9.2
The administrator has disabled public write access.

Re: import not working 1 year 1 month ago #27974

  • rolandd
  • rolandd's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 14877
  • Thank you received: 630
  • Karma: 298
@colin136: Your first CSV file is fine. The use of text enclosures in your CSV file are only placed around fields that need it. That is why some fields have them and others not. The only thing I see is that the file is ISO-8859-1 instead of UTF-8, not a real problem if you don't use accented characters.
colin136 wrote:
Line 1: Incorrect column count: Configuration: 13 fields :: File: 1 fields
This usually means that the delimiters are not set or incorrect. So the CSV file can't be read correctly.

Your CSV file has a field called product_mpn, did you add this field into VM?

As G.S. pointed out, you need to set Auto detect delimiters to No and fill in the delimiters yourself. The category separator is a forward slash / as default, so that is fine too.

@G.S. I am not sure what you mean with a conversion template but I guess you mean the fields you add to a template?
Kind regards,

RolandD

=========================
If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
The administrator has disabled public write access.
  • Page:
  • 1
  • 2
Moderators: rolandd
Powered by Kunena Forum

TESTIMONIAL

Excellent extension, SUPERB support
5 stars
2013-02-26
That extension is what you need to fill your VM store with products! it's not hard to understand how it works (just read the manual) and if you need anything they have a forum that aswers to EVERYTHING! I just love this extension and is a part of my store-maintenance tools! It's a pity not to mention that this roland guy is awsome when it comes to support!

STAY INFORMED


Stay informed with the CSVI newsletter.