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CSV Improved

CSV Improved

  • Free upgrades for 1 year
  • Extended replacement rules
  • Advanced XML support
  • Multiple component support
  • Automatic import/export
  • Advanced import/export features
  • Forum access for 1 year
  • Forum access for 10 days
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Looking for a useful answer?

Read this first and make sure you checked all steps: www.csvimproved.com/frequently-asked-questions/635-troubleshooting-import-errors

Don't just say it doesn't work but describe in detail what is happening and add the following information:
* VirtueMart version
* CSVI version (Latest is not a version number)
* Sample of the file being imported
* Collected debug information

Without this information you won't get a useful answer. If no debug log is attached, you will get a request to post it.

Where to get the debug information?

A tutorial (www.csvimproved.com/frequently-asked-questions/390-how-to-collect-debug-information) has been written to help you collect your debug information. For CSVI 3, there is a video available (www.csvimproved.com/downloads/file/18-collect-debug-information)

TOPIC: Unable to import product file, please help!

Unable to import product file, please help! 1 year 2 weeks ago #28210

  • Borrelli
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CSVI : Version: 1.9.2
VirtueMart 1.1.8 stable

The CSVI PRODUCT IMPORT went perfectly but I'm unable to run the CSVI PRODUCT FILES IMPORT,
I get a failure message for every line and the error messsage is : No product ID has been found

The Collect debug information is checked but no log is saved

Attached is a sample of my import file (ProductFile.csv)

File Attachment:

File Name: ProductFile.csv
File Size: 2 KB


and an export test I did to see the structure of the file

File Attachment:

File Name: CSVI_Export_CSVIProductfilesexport_8-05-2012_15.37.csv
File Size: 4 KB


Any help would be really appreciated and sorry for my english I'm french canadian
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Re: Unable to import product file, please help! 1 year 2 weeks ago #28224

  • rolandd
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Hello,

I need to see the debug log also. Looking at your import file there are some fields that should not be there like file_id. Have a look at the Product Files import tutorial, that might be of help.
Kind regards,

RolandD

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TESTIMONIAL

Great extension
5 stars
2012-07-23
The best product for the management of the csv file.
Fast and professional support in case of problems.

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