Support Forum :: Topic: Imported text incomplete and (1/4)

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Looking for a useful answer?

Read this first and make sure you checked all steps: www.csvimproved.com/frequently-asked-questions/635-troubleshooting-import-errors

Don't just say it doesn't work but describe in detail what is happening and add the following information:
* VirtueMart version
* CSVI version (Latest is not a version number)
* Sample of the file being imported
* Collected debug information

Without this information you won't get a useful answer. If no debug log is attached, you will get a request to post it.

Where to get the debug information?

A tutorial (www.csvimproved.com/frequently-asked-questions/390-how-to-collect-debug-information) has been written to help you collect your debug information. For CSVI 3, there is a video available (www.csvimproved.com/downloads/file/18-collect-debug-information)

TOPIC: Imported text incomplete and

jaishreejb OFFLINE Fresh Boarder Posts: 13 Karma: 0	Hi, I am using CSVI for Virtuemart 1.1.8 stable and Zoomla 1.5 Always getting incomplete text after import some words go missing and cannot import characters like ", ' , - . Please suggest the solution for this issue. Thanks in advance
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rolandd OFFLINE Fresh Boarder Posts: 14698 Thank you received: 613 Karma: 296	Hello, Post the information requested at the top of this page. Also read the troubleshooting guide, especially point 4.
	Kind regards, RolandD ========================= If you use CSVI, please post a rating and a review at the Joomla! Extension Directory The administrator has disabled public write access.

jaishreejb OFFLINE Fresh Boarder Posts: 13 Karma: 0	Tried all the points above.Still the text is getting cut. I have more than 3000 products to upload. Please suggest the steps Thanks & Regards Jaishree
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rolandd OFFLINE Fresh Boarder Posts: 14698 Thank you received: 613 Karma: 296	Hello Jaishree, Post a sample of the file you are importing and the debug log as asked before. Suggesting the steps is no use if I can't see where you go wrong.
	Kind regards, RolandD ========================= If you use CSVI, please post a rating and a review at the Joomla! Extension Directory The administrator has disabled public write access.

jaishreejb OFFLINE Fresh Boarder Posts: 13 Karma: 0	Hello Roland The issue is that some products show complete product_description at the front end and some not. Attaching the product import file. Please note after row 126 the text breaks at words randomly. I have followed the troubleshooting guide point 4.steps, bought the subscription, installed CSVI pro too. Log: No Debug found [attachment:1]product import.csv[/attachment] Thanks Jaishree
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rolandd OFFLINE Fresh Boarder Posts: 14698 Thank you received: 613 Karma: 296	Hello Jaishree, Log: No Debug found You have not enabled the Collect debug information or the folder tmp/com_csvi/debug is not writable but then you would have seen more errors. The file did not attach, if it is too big (max 250kb) zip the file and try again please.
	Kind regards, RolandD ========================= If you use CSVI, please post a rating and a review at the Joomla! Extension Directory The administrator has disabled public write access.

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2012-07-23

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