Don't just say it doesn't work but describe in detail what is happening and add the following information:
* VirtueMart version
* CSVI version (Latest is not a version number)
* Sample of the file being imported
* Collected debug information
Without this information you won't get a useful answer. If no debug log is attached, you will get a request to post it.
Component and well done with many configurations, it leaves a wide selection of management.
You can configure different Template Import and manage well many objects in ViertueMart.
Great support, clear and fast.